Our policy
Scawork is a digital product that you receive as soon as access is granted. For that reason, all sales are final, and we do not offer refunds for the $300 one-time payment or for any month of updates.
Before you buy
Read what Scawork does and does not do, check on the compatibility page that your agent and your platforms are covered, and read the questions people ask first. If something is still unclear, ask us before you pay.
Monthly updates
Each $30 payment covers one month of updates and cannot be refunded once it is paid. The same goes for packs of several months. The one-time $300 payment does not include updates, so you only pay for them if you want them.
What we will fix
We will fix these, and refund the payment where it is the only fix:
- a payment that was charged more than once for the same purchase;
- a charge you did not make, which you should also report to your payment provider;
- a failure on our side to give you access after payment, if we cannot fix the access.
Nothing in this policy limits any right you have under consumer protection law that cannot be waived.
Payment disputes
If there is a problem with a payment, please contact us first. Opening a dispute for a purchase that was delivered correctly may lead us to end the access linked to it.